How to Contact Us

Telephone: (805)683-4271

 

Please Note: Despite the strange "to" address you will see in the e-mail form
after you click the link above, that really is the correct address
for contacting us. We use the spam-sounding address so that
if (when) a spammer "spoofs" our return address to send their own
spam messages pretending they come from us, the
recipients will be warned by the strange address. We use this
address only for receiving mail, never for sending messages.

Refunds and Returns

We will issue a full refund for defective media products for up to 30 days after the date of purchase.
If you receive a defective product, please contact us as soon as possible by clicking the link below:

Please describe the defect, and please include the date of your order, and your order number, if you have it.
Be sure to tell us the name and address you used when you originally placed the order.

Please Note: Despite the strange "to" address you will see in the e-mail form
after you click the link above, that really is the correct address
for contacting our Customer Service. We use the spam-sounding address so that
if (when) a spammer "spoofs" our return address to send their own
spam messages pretending they come from us, the
recipients will be warned by the strange address.
We use this
address only for receiving mail, never for sending messages.

Privacy

We do not share your contact-information with anyone.

We will send you e-mail regarding new products and programs from time to time.
If you prefer not to receive any such messages, just drop us a note by using the link in "How to Contact Us"
at the top of this page, and we'll remove you from our e-mailing list.